Survey: Cloud Accessibility for Visually Impaired and Normally Sighted People

Final Full Report Available Now

The aim of the project  was to obtain key information that could influence the design of CLOUD applications to make them easier to use for both visually impaired and  sighted individuals

Links to report

There are 3 versions: .pdf from PRINT on mac, .pdf from save as pdf , .docx.  All created from WORD 2011 for MAC. All ought to be screen reader accessible. Please let me know if there are accessibility problems. There are graphs as pictures with no alt text, so should be treated as decorative images. All information in graphs is also in text. There are decorative logo picutres in footer

  1. cloudreportfull25septkornbrotMACprint3
  2. cloudreportfull25septkornbrotWORDpint3
  3. cloudreportfull25septkornbrot3

Survey text KornbrotCloudSurvey_Summer 2012


Survey Results


  • 100 informative responses from 22 blind, 8 partially sighted & 70 sighted people from 18 countries. 95% were working and/or studying and appeared internet savvy
  • All blind respondents used a Windows machine with Internet Explorer for the survey
  • However, more than half of each group also used a smartphone or tablet
  • Jaws was the most used Windows screen reader, easier than NVDA for users of both
  • Apple Voiceover (free) was used by half the blind users, with similar performance to Jaws
  • More than half of all used gesture input, but Rotor was mainly used by blind respondents
  • Dropbox storage: hard or very hard for 40% visually impaired, 19% sighted users
  • Google storage: hard or very hard for 47% visually impaired,    5% sighted users
  • Google word process: hard or very hard for 72% visually impaired,  10% sighted users
  • Social software: hard or very hard for 32% visually impaired,    4% sighted users
  • Cloud worse than PC?  ‘yes’  77% visually impaired, 29% sighted users
  • Cloud was thought to make work easier by 37% blind and 51% sighted respondents!
  • Security & accessibility of more concern to visually impaired than sighted respondents
  • Internet access of less concern to visually impaired than sighted on
  • Everyone wanted: better  interface, more user testing, conformance to guidelines
  • Visually impaired respondents also wanted: attention to screen readers and keyboard only access

Technology: Visually Impaired use Tablets & Smart phones – not only Windows

Cloud Applications: More difficult for Visually Impaired Respondents

Cloud Implications: Not all bad

Wish list: Could do better

Survey & HTML Production Software

Reasonably accessible surveys could be produced in surveygizmo [this survey], surveymonkey and questionpro. However, all failed some RNIB recommended automated tests. Responsive, html5, css3 compliant generators were key to accessibility.

Future Progress: A Three Way Partnership

Users  to provide active feedback and (with consent) passive monitoring

Accessibility Tools Creators to provide screen readers & enlargers fully compliant with ARIA guidelines, preferably free.

Cloud and Web Application Designers to provide responsive templates & design environments, including responsive editors


2 Responses to “Survey: Cloud Accessibility for Visually Impaired and Normally Sighted People”

  1. dianakornbrot Fri, 28-Sep-12 at 12:29 pm #

    Thanks. I agree the needs of those with some sight using enlargers are different than needs of those who depend entirely on screen readers. Only 2 vis impaired used enlargers alone – too few to analyze

  2. gfmueden Thu, 27-Sep-12 at 9:20 pm #

    Thank you. I welcome such studies.
    I wish that all who do things like this would distinguish between eye readers (those who still read with their eyes but not well) and ear reaers (those who read with their ears with text to speech technology). Bothe are visually impaired or have low vision under the NEI definition, but differ greatly as to the fixes, adjustments, and accommodations (FAAA) they need for computer communication. The ear readers probably use the same FAAA as the blind. If this is the case, what does it say about what your data tells us? What about the eye readers in your study? How did they fare in the cloud?
    My file, “Advice for Publishers”, Looks at FAAAs from the point of view of the eye reader and is available as an email ayyachment on request.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: